Account settings, billing and support
Find profile settings, plan allowances, email controls and support.
Use your account area for profile settings, plan access and notification delivery. Feedback & support handles feature problems and source discrepancies.
Demonstration account, November 8, 2026.
Profile and sign-in
Choose the account area in the sidebar to open Profile & settings. Review your profile and sign-in settings, and complete any email verification using your own email account.
Never put passwords, authentication codes or sign-in and verification links in support messages or listings.
Plan and allowances
Open Billing & plan for the options available to your account. Plans can differ in research access, saved searches, buy-box alerts and export allowances. The live billing page reflects your access; an older screenshot may not.
Free trials exclude CSV downloads. Basic marketplace posting is separate from a paid research subscription. See export help and marketplace help.
Notifications
Notifications & delivery lets you choose the email schedule and review updates. Pausing email keeps in-app notifications. Auction follows and saved-search alerts each have their own controls, so check those as well as delivery settings.
Contact support
Open Feedback & support and describe the page, what you expected, what happened and how to reproduce it. For a data problem, include the parcel identifier and official source link. Exclude personal documents and payment-card information.
The Help library may already answer a question about the screen.
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